During this time of the COVID-19 outbreak, we are following CDC regulations and doing things a little different to keep you and our staff safe. We ask you to please follow the below guidelines during the service process:
🚙We are asking all customers and staff to maintain a 6-foot distance between each other.
🚙No customers are allowed in the Service Advisors desk area other than to get to the waiting room, parts retail counter or cashier.
🚙The door to service will be locked. Please knock and we will open the door as soon as possible. We appreciate your patience until someone unlocks the door for you.
🚙For those who wish to absolutely minimize person to person contact, we have a dropbox on the right side of the service drive with service forms inside. Please fill it out completely, put keys in an envelope, and drop it through the slot in the box. Make sure any and all information is complete and legible.
🚙 We are staggering our appointments so no more than 2 customers are in the service drive at any given time. Please arrive at your specified drop off time and stay in your car until a Service Advisor comes out to greet you.
🚙Again we will be using the 6-foot social distancing rule. Feel free to announce if that distance becomes too close during your visit.
🚙For those customers that choose to wait for their vehicles, our waiting room chairs are spread out using the 6-foot social distancing rule.
🚙We are cleaning and sterilizing the dealership continuously throughout the day and after hours.
We are doing this for the safety of our employees and our customers and to help prevent the spread of COVID-19.
Thank you for choosing Fletch’s Inc. for your service needs during this time! We appreciate your patience and wish the very best to you and your families! – John Hubbard