What ISN’T Covered by the Manufacturer’s New Car Warranty?

what-isnt-covered

Congratulations on your purchase of a new car, truck, or SUV from Fletch’s Buick GMC Audi.  Along with the purchase you receive one of the most competitive warranties in the automotive industry. For Buick vehicles, you receive a four year/50,000 mile bumper-to-bumper warranty, a six year powertrain limited warranty with no deductible, and an eight year/100,000 mile eAssist Coverage. 

GMC vehicles offer similar coverage with a three year, 36,000 mile bumper-to-bumper warranty, a five year, 60,000 mile powertrain warranty, and two corrosion warranties. Both Buick and GMC offer 24/7 roadside assistance, and courtesy transportation. While you’re well covered for any defects in manufacturing or workmanship, there are still a number of items not covered under the warranty.

To provide better peace-of-mind to owners, both Buick and GMC offer a suite of extended warranty coverages for vehicle owners. In most cases, it’s not required that you purchase this coverage when you purchase the vehicle – the additional coverage can be added at a later time.

Buick

screen-shot-2018-08-30-at-9-23-23-am

Buick offers a number of valuable coverage options on its vehicles. The Buick Protection Plan comes with extras in addition to coverage for approved repairs, including lost key and lockout, trip interruption, towing and road service, and rental car reimbursement. The Buick Protection Plan is available at Silver and Platinum levels. The Platinum Plan offers the same protection as the Silver Plan but adds additional covered components.

Two other coverages that owners may be interested in are the Tire and Wheel protection that safeguards your tires and wheels from potential covered road hazards and Pre-Paid Maintenance, Pre-Paid Maintenance Plus, which covers the cost of specified scheduled maintenance for the life of the contract. The Plus plan offers the same coverage as the standard contract, but with the addition of items like air filters, transmission, and other fluid changes, and spark plugs.

For individuals who choose to lease their new Buick, there are several coverages available including GAP Coverage, XS Wear Lease Protection, and Advanced Lease Protection.

GMC

screen-shot-2018-08-30-at-9-22-18-am

Likewise, GMC offers a range of coverage on its trucks and SUVs. The GMC Protection Plan is easy to purchase. Like Buick, you simply choose the coverage that’s right for you, Silver or Platinum, along with your deductible and contract term. The GMC Protection Plan comes with extras in addition to coverage for approved repairs, including lost key and lockout, trip interruption, towing and road service, along with rental car reimbursement.

The same coverages are available to individuals who choose to lease their new GMC truck or SUV, including GAP Coverage, XS Wear Lease Protection, and Advanced Lease Protection.

GM Coverage

Buick and GMC Pre-Paid Maintenance and Buick and GMC Pre-Paid Maintenance Plus are available for your new, used, or leased Buick or GMC vehicle. Terms ranging from 24 months/30,000 miles to 180 months/150,000 miles are available, depending upon how long you plan to keep the vehicle. And if you sell or trade the vehicle before the warranty expires, the remainder is transferable to the next owner.

If a covered breakdown occurs in either your covered Buick or GMC, you’ll also have access to the Certified Service technicians at any one of the 4,000+ GM dealerships nationwide. These technicians are specially trained to work on GM vehicles. They can even use the same quality parts as those used when your vehicle was first built.

Audi Coverage

Audi’s New Vehicle Limited Warranty is simple — four years or 50,000 miles, whichever occurs first. The vehicle is also covered with four years of Audi 24-Hour Roadside Assistance.  Audi offers three levels of its vehicle Service Plan: Powertrain, Silver, and Gold. Audi Vehicle Service Protection (VSP) is designed to help protect you from unanticipated expenses that come with unexpected repairs. It delivers benefits beyond your factory warranty program, with coverage options for mechanical repairs that include parts and labor up to 10 years or 120,000 miles, you pay nothing on covered repairs other than the deductible you select.

screen-shot-2018-08-30-at-9-25-14-am

The company also offers Audi Term Protection which covers parts and labor for wearable components for up to four years or 60,000 miles, with no deductible for the entire period. So when parts such as brake pads, belts, and windshield wiper blades wear out, your Audi dealer will replace them at no additional cost to you

This is but a brief overview of the types of coverages that are available. For complete details, including brochures and sample contracts for you to review, come to the warranty experts at Fletch’s Buick, GMC, Audi in Petoskey, MI for complete details. They’ll be able to tailor a program to meet your needs regardless of the level or term of coverage that you seek. And most importantly, you’ll leave with one additional feature: peace of mind.

 

Is My Car, Truck or SUV Ready For Towing a Trailer?

is-my-car-truck-or-suv-ready-for-towing-a-trailer

Living in Northern Michigan there are plenty of opportunities to use your car, truck, or SUV for towing, from boats and campers,  hauling a car home from college to transporting a car to the city of a recent graduate’s new job. If you’ve not towed before, here’s a checklist you can follow to make certain that your tow is pleasurable, event-free, and doesn’t impact your vehicle’s warranty.

Your first step is to determine if the vehicle you intend to use to tow is capable of pulling the load you have in mind. You’ll need to add the weight of whatever you want to tow to whatever you plan to pack inside it to determine the towing weight. It’s happened more than once that someone has purchased a vehicle to tow a camper based on the camper’s weight alone, not taking into account the hundreds of pounds of water, food, and supplies in the trailer. You can find your vehicle’s towing capacity in the owner’s manual.

If your vehicle is rated to tow the load you have in mind, the next step is to assure that it’s ready to tow. If there’s a factory-installed trailer package on your vehicle, you’re good to go. If not, check with our service department.  They can provide you with a list of what the manufacturer includes in its towing package, including the rating of the hitch you’ll require. You may need to add a transmission cooler as well as a hitch and wiring harness. If you don’t match the OEM package it could void the part of your warranty affected.

Once you have your car, truck or SUV sorted, now it’s time to hook the trailer to the tow vehicle. Plan this out in advance and not the morning of your trip, as it could take some time and if not done properly it will diminish your enjoyment of the drive and could even be dangerous. 

The first task is to set the tongue weight. That’s the amount of weight the trailer pushes down on your vehicle’s hitch. Too little or too much is bad. There’s an ideal range of about 10% – 12% of the total weight of your trailer. Though it should never exceed the maximum tongue weight rating in your owner’s manual. 

Now that you know the target, load the trailer with the equivalent weight that you’ll be hauling. Level the trailer onto a bathroom scale to check the tongue weight. If it’s outside the 10% – 12% range (up or down) move the weight around in your trailer until you achieve the target. If the rated tongue weight is greater than your scale, you can check using a simple lever arrangement for which you can find instructions online.

It’s also important that the loaded trailer be level to the ground when it’s attached to the vehicle so that the trailer remains stable as your drive. You can trim the trailer’s flatness either with an adjustable drawbar or by finding one with the right offset. If you end up using an offset drawbar, make sure it’s rated to handle the trailer weight. Park both your tow vehicle and the trailer on level ground and measure both. Allow about three inches for the ball. 

Before heading out there are a few items that need to be addressed. First, is the tow vehicle ready? Towing puts a great deal of stress on a vehicle and it’s important that the engine oil, coolant, tires, and brakes are all inspected and serviced prior to towing. And don’t overload your tow vehicle either.

On your trailer, check the condition and inflation pressure of the tires, the condition of the battery if your trailer is equipped with electric brakes, inspect all lights for proper operation and that the safety chains are crossed and attached. Safety chains should not be taken lightly as they’re your last line of defense so make certain they won’t come loose. You should be ready to go now.

If you plan on towing a car on a dolly, there are a few extra items you need to be aware of. All the same rules about trailering capacity and tongue weight still apply, of course. In addition, you need to be aware of a couple of decisions you may need to make. If the car is front-wheel drive, you can use the dolly without any changes to the car you’re pulling. 

If it’s a rear-wheel drive car, the driveshaft will have to be removed by a mechanic. You’ll now have to deal with a six-foot-long greasy steel tube as well.  If your tow vehicle can handle the weight of a car trailer this may be the better option. When it comes to AWD or 4WD, it depends upon how the manufacturer configured the system. Some systems allow for the rear axle to freewheel when disconnected, which means it can be loaded like a front-wheel drive car. Others have power going to the rear axle at all times, so you’ll have to disconnect the driveshaft on those vehicles. Check your owner’s manual and if you can’t find a definitive answer you can call the vehicle manufacturer or check in with us.

The company from which you’re renting the dolly can also provide you with lights that attach to your towed vehicle magnetically so you don’t have to cut into the wiring harness.  Just make sure you stow them inside the car if you have an overnight stop. If you plan on towing a car on a dolly behind a motorhome, it may be worth the investment to have a standard jack installed in the car to operate the lights.

Follow these straightforward recommendations and you should enjoy trouble-free towing throughout the summer season.

fletchs-infographic